Proactive Enterprise Support
At PC Helppoint Ltd we provide support services designed to cater for the needs of businesses that would like to get assistance with their network infrastructure & peripherals, either regularly or occasionally.
We offer a high quality fixed price phone & remote online services for businesses at competitive rates and reduced callout charges. Our focus is to make sure your critical equipment is maintained and functioning to your requirements, allowing you to concentrate and run your business.
Our Enterprise support comprises of;
- Vital Server Support
- Vital Network Support
- Vital Workstation Support
- Vital ICT/Network Manager Support
- And of course our Enhanced Monitoring Service
Enhanced Monitoring Service
Our enhanced monitoring service is for companies that want that "little bit extra" re-assurance. It is a powerful monitoring system that enables organizations to identify and resolve mission-critical IT infrastructure problems before they affect critical business processes.
We monitor your entire IT infrastructure to ensure systems, applications, services, and business processes are functioning properly. In the event of a failure, we can alert you of the problem, allowing re-mediation of processes before outages affect business processes, end-users, or customers. It also allows you to be proactive, by detecting and repairing problems mitigating future issues before they affect end-users and customers.
If you want support for your company's critical network infrastructure, servers, computers or just need a one-off solution like web design, firewall or router implementation, then why not give us a call to see how we can assist you.